Payment & Messaging Information


Payment Information & Billing Disclosures

We provide commercial cleaning services and bill according to your service agreement, proposal, booking confirmation, or invoice terms.

Accepted Payment Methods

We accept:

  • Credit cards

  • Debit cards

  • ACH / bank transfer

  • PayPal

  • Zelle

For other preferred payment methods, please contact us at 443-472-9820.

Payment Authorization

By providing payment information, you represent that you are authorized to use the selected payment method and authorize Packer Office Maintenance to charge the agreed service fees, applicable taxes, and approved add-on services.

Deposits / Prepayment (when applicable)

Some services may require a deposit or prepayment (including, but not limited to, first-month prepayment for monthly service plans). Any prepayment requirements will be disclosed before service begins.

Payment Timing

Invoices are due as stated on the invoice or service agreement. Late payments may result in service suspension until the account is brought current, consistent with the terms of your agreement and applicable law.

Refunds & Disputes

Refunds and credits, if applicable, are governed by our Return & Refund Policy and service agreement terms. If you have a billing question, please contact us promptly so we can resolve the issue professionally.

Messaging & Communications Disclosure


If you opt in to receive SMS/text messages from Packer Office Maintenance, you may receive service confirmations, scheduling updates, and account notifications.

  • Message frequency varies

  • Message and data rates may apply

  • Reply STOP to opt out, HELP for assistance

  • Consent is not a condition of purchase

For questions, contact customerservice@packerofficemaintenance.com.